Terms and Conditions

1. Acceptance and electronic agreement

By checking the acceptance box and creating an account, the User expressly accepts these Terms and the Privacy Policy. The Operator accepts the agreement by enabling the account and access to the Service. If you do not agree, do not create or use an account.

The version accepted and the date of acceptance are recorded electronically. The User may review, save, or print the current documents at any time. Electronic acceptance and records have the legal effects recognized by applicable law.

2. Description and current scope

Cesca is an annual digital planner that allows the User to organize notes, tasks, lists, and checklists by date, synchronize saved content between compatible devices, and create revocable private links to read-only snapshots of selected pages. The Service is currently offered as a free beta while it is tested and improved.

No payment information is requested and no fee is currently charged. If paid features are offered in the future, their price, billing conditions, taxes, renewal rules, cancellation process, and any applicable refund terms will be disclosed before a charge is made and will require the User's express acceptance.

3. Eligibility and accounts

The User must have the legal capacity required to accept these Terms. Cesca is not directed to children under 13. A person who cannot legally accept these Terms may use the Service only with authorization and supervision from a parent or legal guardian.

The User must provide accurate and current information, use an email address under their control, maintain the confidentiality of their password, and prevent unauthorized access to the account. Notify the Operator promptly if you believe the account or email has been compromised. The Operator may request reasonable verification before restoring access or processing a sensitive account request.

4. Limited right to use the Platform

While the account remains active and these Terms are observed, the Operator grants the User a personal, limited, non-exclusive, non-transferable, and revocable right to access and use the Platform for lawful personal or internal organizational purposes. This right does not transfer ownership of the Platform or authorize resale, sublicensing, commercial exploitation, or use to develop a substantially competing service.

The User may access the account from their own compatible devices but may not sell, rent, assign, publish, or make account access available as a shared or public service. The Operator may apply reasonable technical limits intended to preserve security, stability, and fair use, provided that those limits are not arbitrary, discriminatory, or contrary to the essential purpose of the Service.

5. Acceptable use

The User may not use the Platform to violate the law or third-party rights; impersonate another person; access or attempt to access another account; distribute malicious code; test, bypass, or interfere with security or access controls; overload or disrupt the Service; extract information on a massive or automated basis without authorization; automate abusive registrations; reverse engineer the Platform except where mandatory law expressly permits it; or store content whose possession or distribution is unlawful.

The User must not use the Platform in a manner that harms other users, the Operator, service providers, or the integrity and availability of the Service.

6. User content

The User retains ownership of notes and other content entered into the Platform. The User grants the Operator a limited authorization to host, reproduce technically, process, synchronize, back up, recover, and display that content only as necessary to provide, maintain, and protect the Service.

Planner content remains private by default. When the User intentionally creates a private sharing link, the User authorizes Cesca to make the selected page snapshot available in read-only form to anyone who obtains that link. The snapshot reflects the page at the time it was shared, does not grant access to the live planner or other pages, and may be disabled by the User. The User is responsible for the content entered, for having the right to store and share it, and for deciding who receives the link. Its handling, confidentiality, retention, and deletion are governed by the Privacy Policy.

7. Privacy

The Privacy Policy forms part of these Terms and explains the processing of account information, planner content, cookies, operational records, service providers, backups, and requests concerning personal data.

If a provision of these Terms and a provision of the Privacy Policy address the same personal-data issue differently, the Privacy Policy will govern that issue, without reducing any mandatory right of the User. These Terms continue to govern access to and use of the Service.

8. Service and legal communications

The Operator may send transactional communications necessary to operate the account, including email verification, password recovery, security alerts, service incidents, material changes, and notices concerning these Terms or the Privacy Policy. These communications are not advertising. The User is responsible for keeping the account email address current and reviewing notices made available through the Platform.

A notice will be considered made when it is sent to the current account email or displayed prominently through the Platform, subject to any advance-notice period required by law or promised in these Terms. A delivery failure caused by an outdated or incorrectly entered address does not prevent the Operator from using another available contact method or displaying the notice in the Platform.

9. Availability, maintenance, and evolution

The Operator will make reasonable efforts to keep the Platform available and operating as described, but availability may be affected by maintenance, updates, security incidents, provider failures, Internet conditions, force majeure, or other circumstances beyond reasonable control. When practical, planned interruptions or material changes will be announced in advance.

Features may be corrected, improved, replaced, or discontinued for objective technical, security, legal, operational, or product reasons. A change will not be applied in a discriminatory manner or used to eliminate mandatory consumer rights. When a material reduction affects stored content, the Operator will provide reasonable notice and, when practical, an opportunity to export it.

10. Saving, backups, and export

The Platform is designed to save content associated with the User's account and the Operator maintains operational backups. Nevertheless, no information system can eliminate every risk of interruption, corruption, or accidental loss. The User should periodically export important information and should not use the Platform as the only repository for information whose loss could endanger a person, violate a legal duty, or cause serious or irreparable harm.

This recommendation does not exclude any obligation or liability that applicable law does not allow the Operator to exclude.

11. Third-party services

The operation of the Platform depends on infrastructure, email, Internet access, browsers, operating systems, and other services supplied by third parties. Their own terms and privacy practices may apply when the User interacts directly with them. The Operator is responsible for selecting and managing its service providers as required by applicable law, but cannot control independent services outside its reasonable control.

A reference or link to an independent service does not imply that the Operator owns, endorses, or guarantees it. When a third-party failure affects Cesca, the Operator will make reasonable efforts to manage the incident, restore the affected integration or functionality, and communicate material effects when appropriate.

12. Intellectual property

The name Cesca, its logos, visual identity, interface, design, software, code, documentation, and original materials belong to the Operator or their respective licensors and are protected by applicable intellectual-property rules. Except for the limited right of use granted in these Terms, no license or ownership right is transferred to the User.

The User may not remove or alter notices of authorship, trademark, or ownership; reproduce substantial portions of the interface or documentation; or publicly present the Platform as their own product. Voluntary suggestions or comments may be used to improve the Service without transferring to the Operator ownership of the User's planner content.

13. Suspension, closure, and deletion

The User may stop using the Service or permanently delete the account from My account at any time. Before deletion, the User may export their information. The consequences and retention periods associated with deletion are explained in the Privacy Policy.

The Operator may temporarily restrict or suspend access when reasonably necessary to address a serious or repeated breach of these Terms, protect users or the Platform, investigate abuse, comply with a valid legal requirement, or respond to an urgent security risk. Except when immediate action is reasonably necessary, the Operator will state the reason and provide an opportunity to correct the situation. When practical and legally permitted, a suspended User will be allowed to export their information.

14. No professional or emergency service

Cesca is an organizational tool. It does not provide medical, legal, financial, psychological, emergency, or other professional advice and is not designed for emergency response, clinical records, mandatory institutional records, or safety-critical decisions. Content written by the User does not become advice from or an instruction of the Operator.

The User must use the appropriate professional, institutional, or emergency channels when a situation requires them. Reminders, dates, or notes stored in the Platform do not replace official records, professional follow-up, emergency alerts, or legally required notices.

15. Service assurances

The Operator undertakes to provide the Service with reasonable diligence and in accordance with its published description. Because the Platform remains in beta and depends on evolving technology, the Operator does not promise uninterrupted or error-free operation, compatibility with every device, or suitability for a particular purpose that has not been expressly agreed.

Nothing in this section limits legal guarantees, remedies, or mandatory rights available to consumers and users.

16. Liability

Each party is responsible for the direct consequences of its own acts and omissions under applicable law. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, breach of mandatory legal obligations, or any injury or right for which liability cannot legally be excluded.

To the extent permitted by law, the Operator is not responsible for indirect or unforeseeable losses that do not arise naturally from a proven breach, or for failures caused exclusively by the User, an independent third party, or an event beyond the Operator's reasonable control. The User must take reasonable measures to prevent or reduce avoidable loss.

17. Changes to these Terms

The Operator may update these Terms for objective legal, security, technical, operational, or product reasons. Material changes will be communicated in advance through the Platform or by email, will identify their effective date, and may require renewed express acceptance. Changes will not be applied retroactively unless required by law or clearly beneficial to the User.

If the User does not agree with a material change, they may stop using the Service, export their information, and delete the account before the new version becomes effective.

18. Complaints and dispute resolution

The User may submit a question or complaint to the Operator through info@cesca.app. The Operator will review it in good faith and seek a timely response. To facilitate review, the User should identify the account email, describe the relevant facts and dates, and indicate the requested solution, but must never send a password.

The parties may attempt to resolve a disagreement directly before pursuing other remedies, but this does not impose mandatory arbitration, shift the burden of proof to the User, or limit the right to contact Pro Consumidor, another competent authority, or the courts. Participation in an informal resolution attempt is voluntary and does not suspend any non-waivable legal deadline.

19. Governing law

These Terms and the electronic relationship with the Operator are governed by the laws of the Dominican Republic, without prejudice to mandatory consumer rights that may apply based on the User's place of residence. Any dispute may be brought before the competent authorities and courts under applicable procedural rules.

No provision of these Terms requires the User to renounce a competent jurisdiction, a consumer-protection procedure, a habeas data action, or another remedy that cannot legally be waived. Where the law requires an interpretation favorable to the consumer, the applicable mandatory standard will prevail.

20. General provisions and contact

These Terms and the Privacy Policy constitute the agreement applicable to the current Service. If a provision is declared invalid or unenforceable, the remaining provisions will continue to apply to the extent they can operate fairly and lawfully. A failure to enforce a provision on one occasion does not constitute a permanent waiver of it.

Section titles are included only to organize the document and do not restrict the meaning of its provisions. No informal conversation or support response modifies these Terms unless the change is incorporated into a new published version or expressly confirmed by an authorized representative of the Operator.

Questions, notices, and complaints concerning these Terms may be submitted to the Operator through info@cesca.app.